Terms & Condition

Terms & Conditions

Welcome to Peony.pk. By accessing our website or placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

General:

  • By using our website, you confirm that you are at least 18 years old or using the site under parental supervision.
  • We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.


Product Information:

  • We make every effort to display product details, descriptions, and images accurately. However, colors and packaging may slightly vary due to lighting or screen settings.
  • Product availability is subject to change without notice.

Pricing & Payments:

  • All prices are listed in Pakistani Rupees (PKR).
  • Prices may change at any time without prior notice.
  • We accept Cash on Delivery (COD), Easypaisa, JazzCash, Bank Transfer, and Debit Card payments.

Order Confirmation & Cancellation:

  • Orders are confirmed via call, WhatsApp, or system confirmation.
  • We reserve the right to cancel any order due to unavailability, incorrect pricing, or verification issues.

Shipping & Delivery:

  • Orders are delivered within 3 to 5 working days after confirmation.
  • Delivery timelines may vary due to unforeseen circumstances such as weather, strikes, or courier delays.


Returns, Exchanges & Refunds:

  • Returns, exchanges, and refunds are subject to our Returns & Exchange Policy.
  • Customers must comply with all conditions mentioned in the policy, including unboxing video and complaint timelines.

User Responsibilities:

  • Customers are responsible for providing accurate shipping and contact information.
  • We are not responsible for delays or losses caused by incorrect or incomplete details provided by the customer.


Limitation of Liability:

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the value of the product purchased.

Intellectual Property:

  • All content on this website, including text, images, logos, and designs, is the property of Peony.pk and may not be used without permission.

Contact Information:

  • If you have any questions regarding these Terms & Conditions, please contact us on WhatsApp: +92 326 3445555.

    By using our website and placing an order, you agree to these Terms & Conditions.