Shipping policy
Shipping Policy
Shipping Coverage We currently ship to all cities within Pakistan only. We do not offer international shipping at this time.
Shipping Rates
- Standard Shipping: Rs 200/- Across Pakistan
- Free Shipping: Available on orders over PKR 3,000
Delivery Times
- Major Cities (Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar): 2-3 business days
- Other Cities: 3-5 business days
- Remote Areas: 5-7 business days
Please note: Delivery times are estimates and may vary during peak seasons, public holidays, or due to unforeseen circumstances.
Order Processing Orders are processed within 1-2 business days (Monday-Saturday, excluding public holidays). You will receive a tracking number via email or SMS once your order has been shipped.
Order Tracking All orders include tracking information. You can track your order using the tracking number sent to your registered email address or phone number.
Shipping Restrictions
- We only ship within Pakistan
- International shipping is not available
- Please ensure your shipping address is complete and accurate to avoid delivery delays
Delivery Issues If you do not receive your order within the estimated delivery timeframe, please contact us immediately at sales@peony.pk. We will work with our courier partners to resolve the issue.
Please note: We are not responsible for delays caused by courier services, incorrect shipping addresses provided by customers, or circumstances beyond our control (weather, natural disasters, etc.).
Contact Us For any shipping-related inquiries, please contact us at:
- Email: sales@peony.pk
- We typically respond within 24 hours during business days
